Designing Change


This 3-day programme will enable participants to:

  • Reflect on their leadership style and strengths in leading change
  • Diagnose the need for change and create the necessary sense of urgency
  • Understand the roles and responsibilities of the change team
  • Craft a compelling change vision and goals, and communicate for impact
  • Overcome opposition and build commitment to change
  • Understand the role of organizational culture in leading change
  • Map out your strategy for change and ensure its continued success



The following topics will be covered over the duration of this programme:

  •         Understand the organizational change process
  •         Make the business case for change
  •         Create the "Why, What, and How" of change
  •         Identify and engage key stakeholders in the change process
  •         Deal effectively with resistance to change
  •         Develop a communications plan
  •         Identify some of the organizational culture dynamics that may affect successful implementation



Business leaders with experience as managers and directors, responsible for managing a functional area such as human resources, labour relations, finance, IT, procurement, purchasing, or other business operations, who want to improve their skill in planning and leading change. Participants are encouraged to attend with a colleague to leverage their ability to build organizational capability for change.


The Queen’s IRC approach is highly interactive and key concepts and principles are grounded in both academic and business research into the critical success factors for change implementation.  The programme provides opportunities for individual growth and development through:

  1.       Mini-lectures to stimulate thinking and knowledge acquisition;
  2.       Facilitated discussion to assist participants to share knowledge, reflect on their experiences, and discuss how ideas and skills can be applied;
  3.       Action learning through simulations, experiential learning exercises, and opportunities to practice new skills and knowledge;
  4.       Personal and team reflection throughout the learning process:  Explore and challenge your thinking, and set the stage for thinking and behaving in new ways;
  5.       Application of the learning to participants’ real issues and work situations.



Kate Sikerbol, PhD is a facilitator with Queens University IRC, and an organizational consultant and executive coach who has worked in business, industry, government, healthcare, and higher education. She has helddirector level rolesfor talent management and organization development, and executive management roles in healthcare with responsibility for planning and professional services.  As a consultant working in both private and public sector organizations, she has designed and delivered leadership development programs; provided leadership assessments and coaching to managers and executives; facilitated strategic planning; applied a strengths-based approach to building effective teams; and led, supported, and facilitated numerous change projects. Kate has provided change management training to participants across Canada, and in the Caribbean.

Kate holds a PhD in Human and Organizational Systems from Fielding Graduate University, a Master of Arts from Fielding Graduate University, a Master of Education from the University of Toronto, and an Honours BA (Psychology) from the University of Western Ontario.  She is currently a Fellow at the Institute for Social Innovation at Fielding.



The registration fee for this programme covers the cost of meals (break and lunch) for each day of the programme and all associated programme materials. These materials include a comprehensive Participant Guide, and numerous practical tools and templates designed to guide and support change management projects undertaken by participants on their return to the workplace.


Fee covers the cost of all programme materials and catered meals (break and lunch) for each day.